If someitmes you face any issue while using Livefyre, we may require you to send us a screenshot to investigate the issue further.
Here is how to take a scrrenshot for Windows, MAC and iPhone/iPad:
Windows
1. Locate the "Print Screen" button on your keyboard. The "Print Screen" button may be labeled "Prt Sc", "Prnt Scrn", "Print Scrn", or similar. On most desktop keyboards and the keyboards of bigger laptops, the button is usually found next to the "F12" and "Scroll Lock" keys. On laptop keyboards, you may have to press the "Fn" or "Function" key to access "Print Screen".
2. To take a screen shot of the screen, hit 'Print Scrn'
3. Open Microsoft Paint: Open the Start menu, click on "All Programs", click on "Accessories", and finally click on "Paint".
4. Paste the screenshot: Select the "Rectangular Select tool" in Paint. Right-click on the canvas and select "Paste". Your screenshot will be pasted onto the canvas. You can also hold down "Ctrl" and press "V" to paste.
5. Save the screenshot: Click on File, then select "Save As..." (Windows XP and earlier), or click on the menu button (the blue button beside the "Home" button) and select "Save As" (Windows Vista and later). Type in a file name and change the "Save as type:" field if desired
MAC
1. Hold 
and 
and press 
, captures the entire screen and saves it to your desktop.
2. To take a partial screenshot hold and and press 
, allows you to create a rectangle around the area you wish to capture.
3. Attach the file to your support email
iPhone/iPad
1. Hold 
and 
and the screen will briefly flash white.
2. Select your Photos App 
to find and email the picture.
We’re always happy to help or listen, so if you have any questions or feedback, feel free to e-mail support@livefyre.com or Tweet at us (@livefyre).